Articles - Page 2 of 3

Selection criteria for a partnership in after sales services

This article provides useful viewpoints for implementing a successful outsourcing strategy for after sales services.

The best practices of after sales services

This article provides ideas and viewpoints for creating winning after sales service strategies for brand owners and OEM’s operating in professional electronic and robotic industries.

The benefits of a lean after sales service process

Lean is a commonly used method which focuses on productivity and agility of workflows through effective waste minimization.

How to compare after sales service partners

As many after sales service strategies in professional electronic industries include partners, the key question is how to choose the optimal partner.

How to improve predictability of after sales service needs

When the after sales services are involved in the upgrading of the producs and processes, the capabilities and competences will stay aligned and ready to support business straight away.

Minimizing the repair time of professional electronic equipment

The time needed for repair is one way to secure the efficiency of after sales services.